QUALITY POLICY

RREC recognizes that to maintain it’s leadership in the sector, Quality comes first and should be incorporated in its operations. To achieve this, the division focuses on the following:

• Strive to exceed Customer Requirements by delivering high quality products and services. This is measured by conducting regular Customer Satisfaction Surveys.
• To develop employee skills through training, motivation and empowerment. The company work towards achieving Improving Employee Satisfaction.
• RREC is committed to the principles of Total Quality Management and continual improvement. The effectiveness of this is measured by conducting regular Internal Audits, and in Monthly and Quarterly performance Reviews. Specific Quality Objectives set by the company are regularly monitored and reviewed in these Meetings